Quick answers
These come up the most
Click a question to see the answer.
My password reset isn’t working.
Make sure you’re on the right login page (log in here), check your spam folder for the reset email, and use the email address you used when you bought.
How do I update my card or cancel?
Log in, click your account icon in the top right corner and choose Settings. Then open Billing on the left. The three dots next to your subscription let you update your card or cancel.
I haven’t received my resources.
Resources aren’t emailed. You should have an email with instructions for logging in to your account. Check your spam folder, and log in with the email address you used at checkout.
I can’t download or open a file.
Make sure it’s unzipped. Download the file again and save it to your desktop, then right-click the folder and choose Extract All. Once it’s unzipped, every file should open.
Quick links
You might find it right here
Looking for your freebies?
Everything you signed up for is in the freebie vault, sorted by grade.
Open the freebie vault →Teach a certain grade?
Find the planners, practice and freebies made for your grade.
Shop by grade →Want teaching ideas?
The blog is full of lessons, tips and free printables.
Read the blog →Still need help?
I’d love to hear from you
Have a question about a resource, need help finding something, or just want to say hi? Send me a note and I’ll get back to you.
